A recent report points out that

India must eventually be a part of the global BPO picture, not the picture itself.

This hype has been proved by an illustration on Accenture’s decision to acquire Pecaso that specializes in Human Resources and Human Capital Management after getting hit by the performance of Indian software service provider iSoft. The fault lies with the exaggerated positon of India on the BPO map. It is true that India has one of the best software personnels, but with the pressure of recruiting software personnels in a short period of time it is becoming tough for the service providers to send the best overseas.