Outsourcing is on the rise. H.P. has come up with the second call center and outsourcing facility in San Jose, Costa Rica and the company plans to double its employee strength in the country to more than six thousand employees by 2008. The new facility would be handling call center operation and business process, financial, accounting and payroll services.



As per company statistics, its current call center operation can handle more than 70,000 calls per day and is one of the eight centers which is used by HP worldwide.



H.P. has made outsourcing an integral part of its operations and is making all efforts to gain from it.