Up till now big Indian companies were major attraction for outsourcing but now smaller cities such as Vizag and Kochi are emerging as the next hot destinations for outsourcing. Some of the cities which have the potential to emerge as BPO hotspots are Hyderabad, Ahmedabad, Chennai, Kolkata, Kochi, Thiruvananthapuram, Pune, Visakhapatnam and Nagpur. What serves as major attraction for these cities are accessibility, population, education and companies who are already operating in these countries.
One of the main reasons behind this is the cost factor since bigger cities involve heavy expenses as compare to smaller cities and are more congested. The infrastructure costs are pretty low and even labor is available as lesser prices as compared to cities.
Same quality at half the cost is the reason why companies are shifting to smaller cities in India since outsourcing is more about saving costs.
Via domain-b
