Every time work has been outsourced from Britain to India it has called for a lot of hue and cry but a recent report comes as a shocker which states that work being outsourced to India is having no effect on the call centers in Britain and a million jobs would be generated by the year end. As per ContactBabel around three percent of the working population in Britain was working in call centers. With around 960,000 jobs in the sector the numbers will continue to increase in the months to come.
Steve Morrell, of ContactBabel stated on this issue:
The UK contact centre industry continues to grow at a healthy and sustainable rate, driven by the expansion of existing operations, rather than the opening of new contact centres.
Outsourcing boom in countries such as Eastern Europe, South Africa and India have not affected work in U.K. Even some companies in U.K have withdrawn the outsourcing work and it is expected that around 1.1 million people would be employed in call centers in U.K by 2010. I was just wondering why such a hue and cry was raised every time work was outsourced to India. Was it all some political agenda? Seems so!!
Via andhracafe
