Around 105,000 people in Philippines are working in the arena of outsourcing and another million is expected to join this booming industry by 2010. Though economically it is proving to be beneficial but its culture has started to suffer. These people barely get to see the light of the day since they are working in nocturnal shifts, adjusting their sleeping hours has become really difficult and with the new American accent they feel out of place. Still a number of youngsters are flocking to call centers for work since the average salary in this industry is much higher as compared to the national average.
Coupled with abuse by the American customers this has led to frustration among the young working population. Abnormal working hours has started to have effect their health and has made them a caffeine addict in order to stay awake coupled with ENT problems. Lack of a proper family and social life has also left them frustrated but since there is a lot of poverty in this country therefore they seem to be continuing with the suffering. How far is this justified? It’s rightly said money can’t buy you all the happiness in the world.
Via nysun
