Satyam Computer Services has added a feather to its cap when Brown-Wilson Group (BWG) honored it as the world’s leading Engineering Services Outsourcing (ESO) vendor. An extensive survey was conducted by BWG under which it analyzed around 872 IT and engineering outsourcing vendors in sixty three countries.
Companies were evaluated on the following criteria:
- Vendor overall preference/recommendation
- Innovation
- Training
- Client relationships
- Trust
- Breadth of offerings, clients, delivery excellence
- Deployment and outsourcing implementation
- Customization
- Integration and interfaces
- Scalability, client adaptability, flexible pricing
- Compensation and employee performance
- Reliability
- Brand image
- Marginal value adds
- Viability
- Data security and backup services
- Support and customer care
- Best-of-breed technology and process improvement
It lead in a number of categories and was able to garner a score of 9.29 on a scale of 10.00.
