As per a new research a number of UK companies are struggling to manage their IT outsourcing relationships. Although a number of business benefits have been reported regarding multi sourcing, it has been found out that one in four large companies do not possess any formal multi sourcing framework in place. It is being stated that lax attitude towards outsourcing planning could backfire on these companies.
As per Mr. Lindley:
The main finding of the research was that firms are getting better at implementing outsourcing contracts, but they are still not dedicating enough time and resources to the planning and management stage of an outsourcing relationship. If services are provided by three or four suppliers, planning becomes even more important as you need to manage how these different parties work together and where the operational risks fall.
These companies should tailor their outsourcing deals in such a manner to different suppliers so that there is no overlap and the chances of tension between outsourcing partners get reduced and there is an increased chance of success of the project.
